Recent Commercial Posts

Heading into 2022 with our IICRC Certified Team of Experts

10/30/2020 (Permalink)

Our Highly Trained Restoration Specialists can restore your Cerritos Home

SERVPRO of Cerritos/Hawaiian Gardens is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo. As of the start of 2022 our new team members are actively pursuing industry standard certifications. In 2022, what is required of an IICRC Certified Firm?

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Cerritos/Hawaiian Gardens

SERVPRO of Cerritos/Hawaiian Gardens specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Are you in need of drying services? Just have a question about one of our services? Give us a call today at 562-916-7646.

For Immediate Service in Cerritos, Call SERVPRO

10/30/2020 (Permalink)

One of the staples of SERVPRO of Cerritos/Hawaiian Gardens is that our team provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Cerritos and the surrounding area.

We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 562-916-7646

Residential Services

Whether your SoCal home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services through customer testimonials and online backgrounds. Our key services include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Cerritos commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Ensuring Your Safety! Caring for our Cerritos Customers and Staff

10/13/2020 (Permalink)

How the SERVPRO of Cerritos/Hawaiian Gardens Team Works to Keep You Safe

While times are uncertain to say the least, there are two things you can always depend on from the SERVPRO of Cerritos/Hawaiian Gardens branch. What are these? Safety and Cleanliness!

Especially during these times, our team recognizes one of the few places to have a sense of peace is in your home. When a water or fire damage occurs in your Southern California residence, we take the utmost care in ensuring safety and cleanliness are at the forefront of our operations. This is to ensure we preserve a safe and peaceful environment while servicing your SoCal Home. 

Our operations managers conduct weekly safety meetings with crew chiefs and technicians to keep them up to date and adaptable to various challenges that are common to the industry. In addition, all equipment is regularly sanitized and personal protective equipment is an absolute must for all technicians. 

Though times may be uncertain, you can depend on the SERVPRO of Cerritos/Hawaiian Gardens branch to promote peace of mind. We do this by maintaining all safety measures and ensuring clear communication throughout our entire process.

We are here to help you through any unexpected event, call today at 562-916-7646.

Emphasis on Quality & Efficiency - Restoring Your Cerritos Business

10/10/2020 (Permalink)

How the SERVPRO of Cerritos/Hawaiian Gardens Team Restores Your Business

There is never and ideal time for a water damage to occur. Especially during these uncertain times, the last thing needed is for a business to be shut down longer than expected. The SERVPRO of Cerritos/Hawaiian Gardens team recognizes the need for timely response and efficient restoration to get your place of business back in order. This is why our team has put the following procedures in place to quickly address and mitigate even the largest commercial water damages.

  • Proprietary Systems

In any water damage from a pinhole leak to a large loss main burst, organization is a crucial component to the drying process. Our team implements technologies to track drying progress in every affected zone. This means that at any given time any crew on site is able to track exactly how much progress each zone, and material within that zone, is progressing. This gives us the information needed to ensure we provide an accurate drying time table. 

  • Cutting Edge Drying Equipment

Another vital component to timely and effective drying involves equipment being placed. The SERVPRO of Cerritos/Hawaiian Gardens team is centralized around the idea of being ready for any size disaster. This means we have the appropriate hardware on hand to address situations from small crawlspaces and attics to multi level business structures to dry any environment in the most rapid and effective method. 

Water intrusion into your place of business can never be planned for. However, the staff at the SERVPRO of Cerritos/Hawaiian Gardens branch plan on employing all procedures to get your place of business back in order.

Call the experts today at 562-916-7646!

Protecting Your Southern California Business Against COVID-19

3/30/2020 (Permalink)

Here to Help During COVID-19 and Beyond Corona Virus atoms stopped by SERVPRO

Our Restoration Team Works to Protect Your Cerritos Business from COVID-19

As the spread of COVID-19 (novel coronavirus) continues, our team is closely monitoring the situation and evaluating how we can better serve our customers during this distressing time.

  • Protecting Your Southern California Business

We especially recognize the economic damage that is resulting from such a pandemic. With these distressing times, we are here to offer aid in protecting what's important to you. This is done by means of ULV fogging to effectively disinfect and treat places where a person has been diagnosed with COVID-19.

  • ULV Fogging

With a virus such as COVID-19 being able to be transmitted through droplets, thorough disinfecting is vital. The SERVPRO of Cerritos/Hawaiian Gardens team is equipped with ULV (Ultra Low Volume) Fogging Machines for this very purpose. These machines are designed to deodarize and disinfect any space through pressurized distribution of CDC approved disinfectants and other cleaning products.

  • Why it works?

Our fogging machines have a function to enable flow control which atomizes liquids from fine (20 microns) to heavy (56 microns). With a flexible hose, all areas in a space are thoroughly covered.

For questions about this virus, please visit:

If you would like to find out more about our disinfecting services, please call (562)916-7646

We are here to help you!

Administrative Safety in Your Cerritos or Hawaiian Gardens Business

3/30/2020 (Permalink)

Quick Tips to Keep Staff Safe in Your Cerritos Business

While many business in Cerritos,CA are finding it difficult to navigate these trying times, it is important to keep in mind the health and safety of your staff. Here are several tips to keep your place of business as clean as possible: 

  • Avoid Contact with Individuals Showing Symptoms

At first, symptoms may seem like a light head cold or allergies. However, COVID-19 symptoms are very similar to that of an ordinary cold. If you come into contact with an individual showing these symptoms refrain from touching your face and thoroughly wash your hands as soon as possible. It is also highly recommended to disinfect common areas regularly. 

  • Personal Protective Equipment

As there are varying degrees of personal protective equipment we recommend the following for any given scenario:

  1. Gloves- Regular latex gloves will suffice. When taking them off your hands, be sure to take them off without touching your bare skin. This can be done by pulling the inner-wrist section of the glove and pulling down towards your fingertips away from the body. If done correctly, this will turn the glove inside out. Use the first glove to protect your fingers as you follow the same technique for the other hand. 
  2. Face Shield/Mask - Should a person be exhibiting symptoms and are unable to be dismissed from the place of business at the time, it is highly recommended that they wear a face shield or N95 mask to prevent contaminating others in the work place. 
  • Encourage Hand Washing 

While it may seem somewhat elementary, it is highly effective! OSHA recommends "frequently wash your hands with soap and water for at least 20 seconds. When soap and running water are unavailable, use an alcohol-based hand rub with at least 60% alcohol. Always wash hands that are visibly soiled."

By heeding these safety and cleanliness tips, you can help prevent further spread of any type of illness. 

Who Is Entering Your Cerritos Home or Business?

8/31/2019 (Permalink)

Why the industry-certified professionals at SERVPRO of Cerritos/Hawaiian Gardens are the ideal crew for your disaster

An unexpected disaster in your Southern California home or business raises many questions. What can cause even further anxiety though is when you don't know enough information about the restoration crew to put your mind at ease. We want our customers to be comfortable and know exactly who is on site. In this brief piece, our branch explains our crew and their skills in more detail. 

  • Skill sets

Each field crew that we send out is led by a crew chief who is well versed in all aspects of the restoration process. During each step of the process, our crew chief updates the customer as new information becomes available and guides the other crew members in what steps to take with the ultimate goal of efficient restoration in mind. It is common to have several crew member with varying IICRC certifications on site.

  • Personality

Both our office staff and field personnel are caring members of Southern California communities and families. They seek to further help those in other communities by effectively restoring homes and businesses. 

All staff at the SERVPRO of Cerritos/Hawaiian Gardens branch keeps effective restoration and customer satisfaction as their priority! We look forward to helping you!

Making Your Cerritos Business More Attractive to Potential Customers

8/20/2019 (Permalink)

Attracting SoCal Customers By Keeping Your Commercial Environment Clean

While keeping a professional environment clean may seem obvious, there are several areas in commercial settings that commonly get overlooked. In this brief article, our team breaks down the various steps to keeping your business as clean and well organized as possible. 

  • Documents and Personal Workspaces

Even in today's tech-centered society, keeping paper copies of important documents and records is still commonplace. What we've discovered is that having a dedicated space with a specific system for organizing these documents does two positive things for your Cerritos business. This level of organization allows for a more productive work environment as assets are easily located. In addition, unnecessary clutter is eliminated.

  • Common Areas

Speaking to unnecessary clutter, this often occurs in common space. When there is lack of scheduling for team members to clean these common areas, employees can become frustrated and a messy work environment can slow production down. 

These are just two aspects the SERVPRO of Cerritos/Hawaiian Gardens team has found helpful in keeping a clean and efficient commercial environment. Stop by and see for yourself today!

Restoring Cerritos and Hawaiian Gardens Businesses

7/30/2019 (Permalink)

How does SERVPRO of Cerritos/Hawaiian Gardens approach a commercial loss?

  • Arriving on Site

Each field member in our branch has been trained to tailor their approach on site based on two factors. First, the source and level of damage to the structure. Next, what departments or areas need to be serviced first to have the business up and running as soon as possible?

  • Quality Restoration without Preventing Business Operations

Once the restoration plan is determined, goals are met to restore damages. To aid this process,  our technicians bring equipment on site which is designed to stay compact and out of the way while performing rapid remediation. 

  • Communication

We recognize the strain an unexpected disaster puts on your business workflow. That is why on every site we make customers well informed of exactly what is being done as well as a timeframe for execution of work.

At SERVPRO of Cerritos/Hawaiian Gardens we are ready to help in any size disaster. 

Keeping Your SoCal Business Disaster Ready

7/15/2019 (Permalink)

You may have an effective plan at home in case of an emergency, but what about your business and those employed? Due to the recent tremors impacting the Southern California areas, our team felt it pertinent to provide some useful information. Specifically, two components businesses may use to reduce risks and prevent damage to essential workflow factors.

  • Planning Part 1 - Safety

The first component of this plan involves the safety of employees. Has contact information been updated and an evacuation route tested? Confirming employee information will prevent unnecessary stress in such an event. In addition, testing the evacuation plan before a disaster ensures all on the team clearly understand the measures that will be taken and where to go.

  • Planning Part 2 - The Internal Components of Your Business

A successful commercial emergency plan also involves identifying vital components of the workflow. Which departments need to be up and running as quickly as possible to resume business operations. Has essential data been backed up and protected? One aspect that has proved to maximize production with our team is using cloud based services to transfer data. This has made the SERVPRO of Cerritos/Hawaiian Gardens workflow more efficient and saved notable costs.

When a disaster strikes, it is essential to know what you will do. Having an effective commercial disaster plan will ensure your business and those employed will be prepared should such an event occur. After the disaster, the team at SERVPRO of Cerritos/Hawaiian Gardens will be ready to help you in making it "Like it never even happened."