Who Is Entering Your Cerritos Home or Business?

8/31/2019 (Permalink)

Why the industry-certified professionals at SERVPRO of Cerritos/Hawaiian Gardens are the ideal crew for your disaster

An unexpected disaster in your Southern California home or business raises many questions. What can cause even further anxiety though is when you don't know enough information about the restoration crew to put your mind at ease. We want our customers to be comfortable and know exactly who is on site. In this brief piece, our branch explains our crew and their skills in more detail. 

• Skill sets

Each field crew that we send out is led by a crew chief who is well versed in all aspects of the restoration process. During each step of the process, our crew chief updates the customer as new information becomes available and guides the other crew members in what steps to take with the ultimate goal of efficient restoration in mind. It is common to have several crew member with varying IICRC certifications on site.

• Personality

Both our office staff and field personnel are caring members of Southern California communities and families. They seek to further help those in other communities by effectively restoring homes and businesses. 

All staff at the SERVPRO of Cerritos/Hawaiian Gardens branch keeps effective restoration and customer satisfaction as their priority! We look forward to helping you!