Step 1: 24 Hour Emergency Contact 

Available 24/7 to respond to the Greater SoCal Area

When our office receives an urgent restoration call, we look to start the entire process correctly. As the call comes in, our on-call technicians prep to respond. They are helped to do so when our office staff asks questions to help them determine the size of the damage, the source of such and any significant factors that need to be noted as soon as possible. With this information, the SERVPRO of Cerritos/Hawaiian Gardens technicians bring the appropriate equipment to the job site and are able to respond at any time of day.

If unexpected damage occurs in your Southern California home or business, we are available and ready to help 24/7!

We Answer the Phone Ready to Help
Call Today - (562) 916-7646

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cerritos / Hawaiian Gardens has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment